A happy home is the best home
Customer care
At Thomas Alexander Homes, one of our core values is the principle that ‘little things matter’.
Constantly referring back to this mantra ensures we pay close attention to every detail in our homes and guarantees that each one is built to the highest possible standard, using only top-quality materials, fixtures and fittings.
To give you the confidence that you’ll be able to enjoy your new home from day one, we’ll be with you at every stage of your house buying journey, ensuring each step is simple and transparent, from helping you identify your new property, to providing thorough after care once you have moved in.
ICW Building Warranty
2-Year Warranty: as a handmade product and as a house settles, it is normal to discover minor defects. Refer to your After Sales Service to find out what is covered by our 2-year homebuilder warranty.
10-Year Warranty: https://i-c-w.co.uk/services/residential-warranties
The Consumer Code
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What our customers say
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Customer first & second name
The Montrose at Manor Gardens, Brafferton
“Maecenas nec odio et ante tincidunt tempus. Donec vitae sapien ut libero venenatis faucibus. Nullam quis ante. Etiam sit amet orci eget eros faucibus tincidunt. Duis Leo. Sed fringilla mauris sit amet nibh. Donec sodales sagittis magna. Sed consequat, Leo eget bibendum sodales, augue velit cursus nunc.”
Customer first & second name
The Montrose at Manor Gardens, Brafferton
“Tempus, tellus eget condimentum rhoncus, sem quam semper libero, sit amet adipiscing sem neque sed ipsum. Nam quam nunc, blandit vel, luctus pulvinar, hendrerit id, lorem.
In enim justo, rhoncus ut, imperdiet a, venenatis vitae quamre.”
Customer first & second name
The Montrose at Manor Gardens, Brafferton
“We would like to thank Gemma and Anne for everything that they have both done for us, we haven’t moved in as yet as the sale on our property is on line for completion the end of November 🤞 we are slowly moving things across Tom and Martín has helped us a lot and sorting out a few issues for us. I don’t know of any other builder that goes out of their way like Tom does, he take pride in his site and it’s lovely.”
David and Maureen
Manor Gardens, Brafferton